Customer Support

Have questions about your preorder or need technical assistance? Reach out to us at support@areodesk.com. We typically respond within 24 hours.

How do I track my order?
Once your preorder ships, you'll receive a tracking link via email. You can also visit the order tracking page and enter your order ID.

Can I cancel my preorder?
Yes, preorders can be cancelled before shipment for a full refund. Contact us at support@areodesk.com.

What's the estimated delivery date?
Delivery estimates are provided at checkout. Dates may change due to production or supply chain factors. We'll keep you updated via email.

Do you have a user manual?
Product documentation and setup guides are included with your AeroDesk. If you need additional help, email us at support@areodesk.com.

What if something isn't working?
First, try the troubleshooting guide included with your device. If you still need help, contact our support team with details about the issue and we'll assist.

What's your return policy?
Preorders can be cancelled for a full refund before shipment. After shipment, returns and refunds are handled according to consumer protection laws in your region. Contact us to initiate a return.

Is there a warranty?
AeroDesk products come with standard manufacturer's coverage. Details will be provided with your order.

Don't see your question answered here? Email support@areodesk.com and we'll get back to you as soon as possible.